Skip to main content

This website uses cookies to ensure you get the best experience.

Hira Talent and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor

These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site.

Vendors Meta
Lisbon

Customer Support Specialist - English-speaking - AI Technology - Lisbon - Portugal

Build your customer support career in AI, in Lisbon.

Hira Talent is recruiting English-speaking Customer Support Specialists for our partner in Lisbon, supporting users of an AI technology platform.

Your role

  • Help customers resolve account access, billing and invoicing issues.
  • Guide individual and business users through the platform and its features.
  • Troubleshoot problems, document cases and escalate when needed.
  • Provide clear, helpful support across customer service channels.

Your profile

  • Excellent written and spoken English.
  • Technical support experience, or demonstrable technical skills through certifications and practical use of AI tools.
  • Clear communication, curiosity and a customer-focused approach.
  • Able to work on site in Lisbon, with valid documentation authorising work in Portugal.

Working conditions

  • Full-time: 40 hours per week.
  • Day shifts scheduled between 07:00 and 22:00, Monday to Sunday, on rotation.
  • Base salary: EUR 938 gross per month, plus holiday and Christmas allowances paid in monthly instalments.
  • Meal allowance: EUR 7 per working day. Variable performance bonus up to EUR 200 per month.
  • Health and dental insurance after employment contract signature, subject to the required registration details.
  • Initial training: 15 working days under a selection agreement. Training compensation is conditional on successful completion.
  • Employment contract follows successful selection, with an expected duration of 12 months.

How to apply

Apply directly through this page. A CV is welcome but not mandatory at this first step — please make your relevant experience or technical skills visible in your application.

Our team will confirm your availability and guide you through the required AI knowledge assessment before your profile is submitted to the client.

About Hira Talent

Moving abroad for work should feel exciting, not overwhelming. At Hira Talent, we make it simple by guiding you from application to arrival, with personal support at every step.

Lisbon

Customer Support Specialist - English-speaking - AI Technology - Lisbon - Portugal

Build your customer support career in AI, in Lisbon.

Loading application form

Already working at Hira Talent?

Let’s recruit together and find your next colleague.

@hiratalent.eu